FAQ

Sales QUESTIONS

Do you offer booth rentals or just sales?

Yes! We offer both. You can rent a fully branded modular SEG lightbox booth for your event or purchase one for long-term use.

Can I customize the size or layout of my booth?

Absolutely. Our systems are modular—meaning we can create layouts to fit 10×10, 10×20, L-shapes, U-shapes, and more.

Can I use my own design, or do you offer design services?

You can do both. We accept print-ready artwork or can design the graphics for you—just send us your brand materials.

Do you ship across Canada?

Yes, we deliver nationwide—including Toronto, Montreal, Vancouver, Calgary, and more.

Technical QUESTIONS

What do I need to set up the booth?

Just a power outlet and some floor space—no tools are required for assembly.

How long does setup take?

Most booths can be set up in 15–30 minutes by 1–2 people with no prior experience.

Are the SEG lightboxes double-sided?

Yes, we offer both single-sided and double-sided lightbox options.

Can I reuse the graphics?

Yes! The SEG fabric graphics are removable and reusable. You can also order additional graphic sets for different events.

Are the lights built into the frame?

Yes, the LED lights are integrated into the frame and evenly light up your graphics with no need for external lighting.

Billing QUESTIONS

How do I place an order?

You can request a quote or place an order by contacting us directly at info@proboothsolutions.ca. Online ordering will be available soon.

What payment methods do you accept?

We accept e-transfer, credit card, and direct bank transfer. Full payment is required before production begins.

Are taxes included in the price?

All prices are exclusive of taxes. Sales tax (HST/GST) will be added to the invoice.

Do you offer refunds or returns?

Because each booth is custom-made, we do not offer refunds. However, we guarantee quality and will replace or fix any defective components.

Can I update my design after payment?

You can update your design before production begins. Once printing starts, changes may incur additional fees.

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